PATIENT TRANSPORT DISPATCH

Built by an ambulance service, for ambulance services.

Take bookings, plan every vehicle's day, follow your crews live and hand commissioners a KPI audit without a spreadsheet in sight.

Video coming soon
Run every day by Team Medic, a CQC registered ambulance provider Data held in the UK Works on any phone or tablet, even offline

Everything your control room does, in one place

01

Book

Bookings from your online form land straight in the system. Repeat transfers top themselves up every night, bank holidays skipped.

02

Plan

Drag jobs onto vehicles or let auto plan do it: right vehicle type, no overlaps, sensible gaps. Clashes and wrong vehicle types are flagged.

03

Track

Crews tap each stage on a phone or tablet. The live board shows who is late, stuck or offline before the phone rings.

04

Report

KPI audits are written for you from the crew taps: arrival times, destination times and every stage completed.

A crew app your medics will actually use

Runs on any phone or tablet, with nothing to install and no logins to forget. Crews enter the vehicle code, sign on, confirm the VDI and see the day's jobs. Big buttons, one tap per stage.

  • Consent, risk assessment and handover recorded as they go
  • Live traffic check when the job starts, with delays logged automatically
  • Infection control reminder before the next job
  • Works without signal and catches up later

Why we built it

Team Medic runs patient transport every day. We built Team Dispatch because we needed a system that worked the way our control room and crews actually work, with the KPI reporting our customers ask for built in. Now we use it for every job, and we're opening it up to other providers.

See it running on a real fleet

One simple price per vehicle, so it grows with your fleet.